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Activity overview

Latest activity by Sam
  • Sam created an article,

    How do I contact TUCCI customer service?

    You can contact our customer service directly at the "Support" bubble in the bottom right hand corner of your screen, or at the phone number listed below:   1-888-810-BATS

  • Sam created an article,

    How can I return or exchange my TUCCI product?

    All return requests and claims of mis-shipments, shortages, defective workmanship, etc. MUST be made within 30 days from receipt of the shipment. A Return Authorization MUST be obtained prior to re...

  • Sam created an article,

    When will I receive my order?

    Orders will be processed in the order they are received. In-stock items ship in 3-5 business days from the date of order placement. For custom items, please contact customer service for lead times...

  • Sam created an article,

    How is my order shipped?

    Contiguous U.S.:    Orders ship via FedEx Ground  Hawaii / Alaska:     Contact customer service for dealer contact information International:         Contact customer service for international deal...

  • Sam created an article,

    Can I change or cancel an order?

    Please review your order carefully prior to submitting. Non-custom IN STOCK items – No change or cancels can be made once the order has been submitted. Custom item – You must submit a request with...

  • Sam created an article,

    How can I track my TUCCI order?

    Once an order ships, a shipment confirmation email along with the tracking number is sent to the email address on file.